Delivery Policy

Delivery Policy

1. ORDER PROCESSING TIME

All orders are processed within 28/48 hours. You will receive an order confirmation stating your delivery date.

2. DELIVERY LOCATIONS

We currently only ship within the UK. Your delivery charge will be calculated at the time of order based on postcode location.

3. DELIVERY METHODS 

Local Delivery – Deliveries are made via our driver. Your order will usually be delivered within 7-10 days.

DPD Next Day – Your order will usually be shipped within 7-10 business days.

Collection – Collections can be made Monday to Thursday 7.30am – 15.00pm, Fridays 8.00am – to 11.00am once your collection date is confirmed.

Deliveries are not made on Weekends or Holidays

If we are expecting high volumes of orders, deliveries may be delayed by a few days. Please allow for additional days in transit.

If there will be a significant delay in your delivery, then we will contact you vis phone/email.

4. SHIPPING ADDRESS CHANGE

If you would like to change the shipping address for your order, please contact us via email with the new shipping address. Please Note: We can not make changes once your order has been despatched.

5. DElays

We will make sure, as far as reasonably possible, that your order is delivered in accordance with the above time frames. Please Note: We will not be responsible for any order/s which are delayed by events beyond our reasonable control, such as poor weather conditions etc.

If you believe your order has been lost, please contact us via email stating your order number.

If you would like to return an item because it has been damaged in transit then please consult our returns policy.